Overview
SimplePractice empowers mental health professionals with an all-in-one, HIPAA-compliant platform for documentation, billing, and telehealth. Its integrated client portal and insurance claims streamline administrative tasks while enhancing patient access. Although customization for certain features is limited, its comprehensive functionality makes it a top choice for both solo and group practices.
Overall Rating
Based on 210 users reviews
4
Rating Distribution
Positive
73%
Neutral
17%
Negative
10%
Starting Price
Strating at $49
/month
SimplePractice Specifications
Appointment Scheduling Widget
e-Prescriptions
Lab Integration
Patient Portal
What Is SimplePractice?
SimplePractice is specifically a mental & behavioral health EMR that caters to all requirements that modern mental health professionals face in running their practices. We'd go far as to say It's one of the best emr for private practices in the market.
The platform provides a suite of integrated features to simplify administrative tasks, enhance clinical workflows, and improve patient care - all within an easy-to-use HIPAA compliant system. It efficiently manages scheduling, documentation, billing, telehealth, and more, allowing practitioners to focus more on delivering quality care.
What Is SimplePractice Best Known For?
The software stands out with its integrated website builder that allows practitioners to easily create a professionally designed website directly within their EHR account. It provides responsive templates, free hosting, and centralized updates, making it easy to build and manage an online presence without additional tools.
SimplePractice Pricing
The vendor offers the following three standard pricing options for solo practices:
- Starter – $49/month
- Essential – $79/month
- Plus – $99/month
Users can also add ePrescribe to any plan for $49.50/month/clinician, plus a one-time setup fee of $89/clinician.
Disclaimer: The pricing is subject to change.
SimplePractice Integrations
Here is a list of third-party applications that SimplePractice software integrates with:
- iCal
- Stripe
- Microsoft Outlook
- Google Calendar
- Smartlink Health
How Does SimplePractice Work?
Here’s how you can get started with the software after its successful installation:
- Log in to the software using your credentials
- Manage your practice from any device with a modern web browser
- Schedule appointments and create new client profiles
- Complete documentation like intake forms, assessments, and notes
- Perform telehealth visits using built-in video conferencing tools
- Generate and send invoices to clients automatically via email or mobile app
- Accept online payments through the secure client portal
- Securely communicate with clients via the portal's messaging and file sharing
- Track treatment plans, goals, and customized outcome measures over time
- Submit electronic insurance claims to major providers via integrated clearinghouses
- Access customizable reports on finances, productivity, and key metrics to assess performance
Who Is SimplePractice For?
The software is suitable for both solo and group private practices in the health and wellness industry. It is typically used by:
- Mental health professionals
- Chiropractors
- Social workers
- Massage therapists
- Physical therapists
- Substance use counselors
SimplePractice Use Cases
Based on our analysis of user reviews and SimplePractice’s feature set, here are several scenarios where SimplePractice tends to be a good fit for practices.
1.Small / Solo Private Practices Needing Low Setup Overhead
The platform is well-suited for solo clinicians and small practices that want an intuitive, all-in-one solution without a steep learning curve. Reviews highlight that the system combines scheduling, notes, billing, and telehealth in a single platform, eliminating the need for multiple tools and streamlining day-to-day operations.
2.Clinics Wanting Shared Workflows And Team Collaboration
The platform is ideal for small group practices and clinics that prioritize shared workflows and team collaboration. Reviews highlight that the client portal further supports alignment by enabling clients to complete forms, request appointments, and receive reminders, which reduces administrative workload and improves overall communication.
3.Practices Needing Strong Insurance And Billing Support
SimplePractice is particularly useful for practices focused on streamlining insurance processing and payment collection. Reviews highlight that SimplePractice supports easy filing of insurance claims. Additionally, automatic reminders and the integration of billing of overlooked charges, making it easier for practices to stay on top of revenue cycle management.
SimplePractice User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
Ease of Use / User-Friendliness / Onboarding | Telehealth / Connectivity / Reliability |
|
|
Users consistently praise SimplePractice for being intuitive, straightforward, and easy to navigate. Many highlight quick onboarding, clear layout, and helpful templates. Reviewers frequently note that the system saves time and requires little training. | This feature attracts frequent complaints. Users report video call disruptions, connectivity problems, and technical glitches during sessions. While some find telehealth smooth, the negative experiences dominate. |
Integrated Features (Scheduling, Notes, Billing, Telehealth In One Platform) | Customization / Reports / Calendar Sync / Insurance Workflows |
|
|
This all-in-one functionality is often highlighted as a major strength. Users value the seamless combination of scheduling, billing, telehealth, and client portal features in one system, reducing the need for multiple platforms. | Users often request more customization options for reports, calendar views, and form building. Complaints include limited reporting capabilities, insurance workflow inefficiencies, and a lack of flexibility in tailoring the system to practice needs. |
Templates And Documentation Tools | Customer Support And Onboarding |
|
|
Treatment plan and progress note templates, as well as customizable intake forms, are praised for saving time and supporting documentation needs. Many reviewers find the Wiley Treatment Planner integration particularly helpful, though a minority mention limited customization. | Many reviewers describe customer support as slow, unhelpful, or difficult to reach. Frequent complaints include lack of phone support, delayed email responses, and unresolved tickets. Some also highlight frustrations with onboarding processes like migration, data import, and calendar syncing. Positive experiences do exist but are less common. |
Is SimplePractice Right For You?
e platform to support private practice, SimplePractice can be a strong option. Its integrated tools simplify daily workflows, from scheduling and documentation to billing and reporting.
The software also offers robust features for group practices, including tools for collaborative care plans and shared calendars. Your clients can benefit from convenient online scheduling and billing through the patient portal.
Overall, SimplePractice is HIPAA-compliant, trusted by more than 185,000 practitioners, and continues to be recognized with industry awards.
Still not sure if SimplePractice is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.
SimplePractice Features
SimplePractice's telehealth feature provides a HIPAA-compliant platform for practitioners to conduct secure video visits with clients from any device. The integrated video conferencing allows for real-time appointments that include capabilities like screen sharing, file sharing, and a virtual whiteboard. Practitioners can easily admit clients from a telehealth waiting room when they are ready to start their session, improving overall workflow efficiency.
SimplePractice lets you file primary and secondary claims quickly and securely. Claims are automatically populated with client and session details, saving time during submission. You can track claim statuses, receive Electronic Remittance Advice (ERAs), and manage billing more efficiently. The system also provides options for superbill templates, billing statement preferences, and delayed document delivery, helping practices simplify their insurance workflows.
The application offers managed billing services to stay on top of insurance processes. It makes it easy for clients to pay their bills through the portal. They can add a new card or update existing payment methods within the software. Overall, SimplePractice is a great tool for managing your private practice’s billing needs with its secure filing capabilities and helpful features like automated statements and managed services.
The client portal is a secure platform that offers customers access to their billing data, medical history, and lab results. It provides a range of functionalities, such as online appointment scheduling, messaging, and video conferencing with service providers. Additionally, this functionality enables users to stay connected with their service providers in real-time, enhancing communication between the two parties.
The software gives you full control over your schedule with easy-to-use calendar management tools. You can view availability and directly book appointments. Moreover, clients can self-schedule sessions online, ensuring around-the-clock access to your solo or group practice. The software also offers customizable reminder settings to prevent missed appointments, allowing you to tailor the timing, frequency, and delivery method of reminders to suit each client’s preference.
