SimplePractice

SimplePractice's telehealth feature provides a HIPAA-compliant platform for practitioners to conduct secure video visits with clients from any device. The integrated video conferencing allows for real-time appointments that include capabilities like screen sharing, file sharing, and a virtual whiteboard. Practitioners can easily admit clients from a telehealth waiting room when they are ready to start their session, improving overall workflow efficiency. It also includes built-in session timers and blurred background options for added privacy, helping improve virtual care management.

The application offers managed billing services to stay on top of insurance processes. It makes it easy for clients to pay their bills through the portal using credit, debit, FSA, and HSA cards. They can add a new card or update existing payment methods within the software. Practitioners can also send digital invoices, statements, superbills, and CMS-1500 forms directly through the platform. Overall, SimplePractice is a great tool for managing your private practice’s billing needs with its secure filing capabilities and helpful features.

SimplePractice lets you file primary and secondary claims quickly and securely. Claims are automatically populated with client and session details, saving time during submission, while built-in eligibility checks help verify insurance coverage before appointments. Additionally, you can track claim statuses, receive Electronic Remittance Advice (ERAs), and manage billing more efficiently. The system also provides options for superbill templates, billing statement preferences, and delayed document delivery, helping practices simplify their insurance workflows.

The client portal is a secure platform that offers customers access to their billing data, medical history, and lab results. It provides a range of functionalities, such as online appointment scheduling, messaging, and video conferencing with service providers.  Additionally, this functionality enables users to stay connected with their service providers in real-time, enhancing communication between the two parties.

The software gives you full control over your schedule with easy-to-use calendar management tools. Clients can easily view availability and directly book appointments. Moreover, clients can self-schedule sessions online, ensuring around-the-clock access to your solo or group practice. The software also offers customizable reminder settings to prevent missed appointments, allowing you to tailor the timing, frequency, and delivery method of reminders to suit each client’s preference.

SimplePractice provides a dedicated mobile app that enables clinicians to manage their practice from anywhere. Through the app, providers can handle scheduling, clinical notes, secure messaging, and client management directly from their mobile devices. Clinicians can also create invoices, collect payments, send intake forms, manage histories, and access appointment details on the go, improving remote access.